">Shipping policy
D-161, Second Floor, Okhla Industrial Area Phase -I 110020 New Delhi IN
B2B GoRevive
D-161, Second Floor, Okhla Industrial Area Phase -I New Delhi, IN
+911142758155 https://www.b2bgorevive.in/s/6297344a0206e7cef49a622c/62c2a3c3e4ff8a968bfffff7/logo-web-transparent-480x480.png" [email protected]

SHIPPING POLICY

GoRevive uses Shiprocket or Bluedart as their prime delivery partner. 

  • On confirmation of the order by the customer, GoRevive shall deliver the products to the location specified by the customer.
  • Shippment will be initiated within 3 business days after the confirmation of the order.
  • The Delivery is estimated to be complete with 7-10 Business Days.
  • The cost of the delivery shall be borne by GoRevive.
  • Customer shall be present at the location at the time of delivery agreed between GoRevive and the customer.
  • In case the customer is unavailable at the time of delivery the Customer shall appoint a representative (give an authorization letter) for taking delivery of the Products and the same shall be communicated to GoRevive prior to the delivery.
  • The representative shall provide a copy of his/her ID proof and authorization letter from the Customer to the delivery personnel assigned by GoRevive.
  • In case the Customer is not present or has not assigned a representative for taking delivery, at the location and a second delivery attempt is required, GoRevive shall charge an extra delivery cost to the Customer.
  • The Customer shall ensure the entry of delivery vehicles inside the premises where the delivery location is situated and ensure that prior permission is obtained for the use of the elevator of the building, for delivery of the Products to the location. 

REFUND POLICY

All return and refund shall be made within 3 days of delivery of the product.

Return shall be accepted only if:

  1. the product received is damaged or broken.
  2. if wrong product is delivered.
  • There is no sign of product usage or opening of the product panels.

Note: The above-mentioned conditions shall be verified on a video call by our technical support. Once it is verified the refund shall be initiated after the pickup of the product.

  • It will take minimum of 7-10 business days for the refund to be complete.
  • Gateway Charges are non-refundable
  • In case of Grade C & D products broken parts won’t be considered as a criterion for refund.
  • No Refund will be initiated if the days exceed more than 3 days after the delivery date of the product.4
  • 10% Deviation in the QC remark will be considered acceptable 
  • Unboxing Video is mandatory to avail refund and replacement